Fix OneDrive Failed to Merge The Changes in an Office File Reset the OneDrive Sync App Perhaps OneDrive could not merge the changes because it did not know which folder to use. Sometimes, you may also notice that OneDrive has created multiple new files. Moreover, certain actions may be blocked in the new file. But if you’re not so lucky, you may notice the original file is gone. If you’re lucky, you still have access to the original file.
This often happens if users open that file while they’re offline. If multiple users are working on the same file, sometimes Office may fail to process all the changes successfully - hence this error. To reactivate your Office applications, reconnect to the Internet.Sync conflicts usually occur when an Office app closes unexpectedly. If you don’t connect to the Internet at least every 31 days, your applications will go into reduced functionality mode, which means that you can view or print your documents but cannot edit the documents or create new ones. You should also connect to the Internet regularly to keep your version of Office up to date and benefit from automatic upgrades. Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app. For Microsoft 365 plans, Internet access is also needed to manage your subscription account, for example to install Office on other PCs or to change billing options. However, Internet access is required to install and activate all the latest releases of Office suites and all Microsoft 365 subscription plans. You don’t need to be connected to the Internet to use Office applications, such as Word, Excel, and PowerPoint, because the applications are fully installed on your computer.
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